26 May 2024 09:41 PM
Perhaps I'm doing something wrong - please tell me if I am - but if I didn't know any better, since upgrading to a Sky Q box around 10 days ago, I appear to have lost loads of available box set content options, despite my subscription remaining unchanged.
I used to be able to access an A-Z list of all available content for the different Sky channels that was often dozens of pages long. Now, the only A-Z I can find is under Sky Store, where a lot of content that I used to be able to access as standard it now says I have to pay for 'buy and keep'?
Has anyone noticed this? I'm starting to get the feeling I've been sneakily done over.....
26 May 2024 11:24 PM
@thenotrashcougar wrote:Thanks, I get search is the way to go most of the time but sometimes you don't know what you want to watch therefore a scroll through an organised A-Z sometimes helps.
I remain convinced I have lost content options under Box Sets. There is definitely less to choose from, a lot of it appears to be in Sky Store subject to extra charges.
Has anyone else found this to be the case?
Everything that's available as a Box Set on Sky HD is available on Sky Q, it's just not as easy to find as Sky Q's interface has always been a disorganised mess. Ideally you need to know what you're looking for as many programmes can only be found by searching for them by title.
26 May 2024 10:02 PM - last edited: 26 May 2024 10:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@thenotrashcougar wrote:
Perhaps I'm doing something wrong - please tell me if I am - but if I didn't know any better, since upgrading to a Sky Q box around 10 days ago, I appear to have lost loads of available box set content options, despite my subscription remaining unchanged.
I used to be able to access an A-Z list of all available content for the different Sky channels that was often dozens of pages long. Now, the only A-Z I can find is under Sky Store, where a lot of content that I used to be able to access as standard it now says I have to pay for 'buy and keep'?
Has anyone noticed this? I'm starting to get the feeling I've been sneakily done over.....
The amount of content on SKY Q is similar if not more than via SKY HD - what is different is how to find it.
I think it is more difficult to find things in generic way - lots is listed under either Catch up or On demand but not always quite where you think
A lot of content is easier to find using Voice search - but for that you need to know the titles or say things like 'Actor xxxxx" 'Western movies' , 'Romantic comedies'
there is a sort of A-Z under SKY Cinema (All) but it is pretty useless as it lists all without any a-z separation so takes ages to get to later movies
p.s. For some channels 'Catch up' is just that - the last couple of weeks with the rest being under 'On demand' but Channel 5 for example lists all on demand under the Catch up Section
26 May 2024 10:18 PM
Thanks, I get search is the way to go most of the time but sometimes you don't know what you want to watch therefore a scroll through an organised A-Z sometimes helps.
I remain convinced I have lost content options under Box Sets. There is definitely less to choose from, a lot of it appears to be in Sky Store subject to extra charges.
Has anyone else found this to be the case?
26 May 2024 10:39 PM - last edited: 27 May 2024 11:19 AM by Kelsingra
It's probably got a lot to do with the competitors- Disney, Apple, Paramount etc. There are a few programmes on Paramount that were on sky, but have now moved to the Paramount app!
Sky are quite sneeky too, I can't watch the F1 highlights that are shown on Channel4 when I try to watch it on my sky box, I have to watch it through the all4 app on my TV, with my skytv box turned off!
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Moderator note: Removed inappropriate language
26 May 2024 11:24 PM
@thenotrashcougar wrote:Thanks, I get search is the way to go most of the time but sometimes you don't know what you want to watch therefore a scroll through an organised A-Z sometimes helps.
I remain convinced I have lost content options under Box Sets. There is definitely less to choose from, a lot of it appears to be in Sky Store subject to extra charges.
Has anyone else found this to be the case?
Everything that's available as a Box Set on Sky HD is available on Sky Q, it's just not as easy to find as Sky Q's interface has always been a disorganised mess. Ideally you need to know what you're looking for as many programmes can only be found by searching for them by title.
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