Thanks for replying Quinn, but given my smart TV, laptops, other wifi connected devices are streaming perfectly well, but my Sky Q box does not, shows this to be an issue with the Sky Q box and/or service being delivered to my home. This is what I find unacceptable about the device and service: that even if, as you say, there may be some local interference, or I need to find a different "channel", whatever that means, it clearly demonstrates the poor design of the Sky Q box and/or the service delivering the content. It simply shouldn't need any adjustments to my local environment. No other device or service needs me to adjust anything. I simply shouldn't have to spend hours of my time on wild goose chases. It should work, properly, every time, out of the box. Barring the occasional need we all have to reboot our routers once in a blue moon. I am on BT broadband, with a recent BT router device, this should be one of the commonest setups in the country, and Sky outght to be able to work with it flawlessly. That it doesn't, points to unpleasant conclusions about Sky. That it works well in my home sometimes and not others also, when no changes are being made in my home environment between these times, shows the problem lies with the Sky device or service.
This seems to be a common issue has been reported on here in various threads for years. It is simply not good enough that it remains, apparently deliberately, unresolved.
I don't use Netflix on my Sky Q box becuase it simply doesn't deliver the flawless experience which I get using the app on my Smart TV. And now Paramount+ is the same. Sky are providing substandard equipment and substandard service for a premium price. I don't see how any other conclusion can be drawn when I have the control evidence of using streaming services on the Sky box and on a smart TV app and experiencing entirely different quality at exactly the same time.
It would be great if someone from Sky could contact me to sort this out, I am not going to spend my own time chasing it again (yes, I've tried to use phone support and got preceisely nowhere in the past) only to be fobbed off with "reboot your router" or "switch channels" and have someone tell me what will fix it is Sky Broadband and a nice new Sky Glass TV.
