Disney + subscription

[Daniel0210]

@ChrisW0122 

I have moved your post into the (Sky Q) current thread discussing the launch of the Disney+ app and any teething problems.

[MightyQuinn]

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@ChrisW0122 wrote:

I have already a subscription to disney+ do i need to cancel and resubscribe or is this done automatically,  I don't want to be paying twice for this?

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Hi @ChrisW0122   If you correctly follow the activation instructions, your billing and savings automatically change over to Sky. Do not cancel with Disney+ as that will confuse everything and you will lose your existing profile information.

[SKY1992bf]

@ChrisW0122  What type of subscription direct with Disney or a third party 

and what type of plan do you have annual or monthly, do you also have extra member subscription 

[Petenicjs]

I cannot log into my Disney+ through sky 

[Surreykent]

Had email saying my subscription now includes Disney + but have to pay?

[irnwho]

Its so annoying how it just does not work

[Mk40something]

Has anybody actually got it to work? 

And is Sky actually doing anything about it?

[true]

No Dolby vision ?  I  know sky uses hlg but it's clearly not as good as the app on tv  I have refreshed apps on sky q box 

Great now have no apps !,!

[nigea99]

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@true wrote:

No Dolby vision ?  I  know sky uses hlg but it's clearly not as good as the app on tv  I have refreshed apps on sky q box 

Great now have no apps !,!

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hi @true 

Not on SKY Q - SKY Q boxes are pre-DV becoming mainstream and do not have the hardware.

Disney + UHD on SKY uses HDR10

Personally, along with others,  we  suggest using the TVs own app or other 3rd party hardware as these are usually newer hardware & often support DV or HDR10+ (the latter as used by Amaozon prime) - I mainly  use my  Firestick 4k myself 

SKY Q apps are probably more suitable for those who prefer th convenience of not switching between devices rather than quality

Your apps probably will re-appear shortly - if not , perhaps try another refresh

[Sylvia66]

I've tried everything they say update Q box update sky apps switch power on and off etc but nothing works. Sky have got shocking always putting prices up but worse services I can't wait till Autumn when my contract for everything is up for renewal & then it's all going, tv, broadband & phone 

[true]

Thanks for your reply yeah absolutely better on tv app  with DV    

[Chodley]

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@true wrote:

No Dolby vision ?  I  know sky uses hlg but it's clearly not as good as the app on tv  I have refreshed apps on sky q box 

Great now have no apps !,!

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They take a while to re-install after you do that Refresh. Why did you do it anyway?

This offer is about getting Disney+ cheaper, doesn't mean the Q box is necessarily the best place to run it. No 24Hz, no DV.

[Chodley]

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@Mk40something wrote:

Has anybody actually got it to work? 

And is Sky actually doing anything about it?

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Yes. Worked fine, took about 2 minutes to transfer my existing account and move the Premium billing over.

[Mk40something]

When i tried it asked for 4.99 a month.

[Laing1]

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@Mk40something wrote:

When i tried it asked for 4.99 a month.

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@Mk40something do you currently have a isney+subscription that you pay for and if so what tier are you paying for ?