19 Jan 2024 08:38 AM
You can't watch TV at the moment as there is a connectivity problem..
however settings show connection to sky Q box and the Network.
the other TV says it's a technical problem- any help?
19 Jan 2024 09:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@Dacey1 wrote:
You can't watch TV at the moment as there is a connectivity problem..
however settings show connection to sky Q box and the Network.
the other TV says it's a technical problem- any help?
@Dacey1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then reboot
the other box
19 Jan 2024 09:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@Dacey1 wrote:
You can't watch TV at the moment as there is a connectivity problem..
however settings show connection to sky Q box and the Network.
the other TV says it's a technical problem- any help?
@Dacey1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then reboot
the other box
19 Jan 2024 01:46 PM
Yes thanks that sorted it 👍
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