0

Discussion topic: The small boxes that appear when you go to “home’

Reply
This message was authored by: Keeker33

The small boxes that appear when you go to “home’

I can't open the small boxes that appear when you open "Home" or "Recordings". The boxes remain blank with no pictures. Anyone got any ideas?

Reply

All Replies

This message was authored by: Daniel0210

Re: The small boxes that appear when you go to “home’

Posted by a Superuser, not a Sky employee. Find out more

@Keeker33 

Most minor glitches are resolved by rebooting the main box so
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Reply