02 Jul 2024 08:53 PM
Hello,
I've noticed recently when watching my mini box in the middle of a show, a popup banner appears right across the bottom of my screen that says 'currently watching' then a picture of the episode, it then shows the next episode to the right of it. I can dismiss it by pressing back, but this never happened before. How do I disable this? It's super distracting/annoying. I haven't noticed it on my main box.
Thanks, Carl
02 Jul 2024 08:58 PM - last edited: 02 Jul 2024 08:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@CarloBrando87 wrote:
Hello,
I've noticed recently when watching my mini box in the middle of a show, a popup banner appears right across the bottom of my screen that says 'currently watching' then a picture of the episode, it then shows the next episode to the right of it. I can dismiss it by pressing back, but this never happened before. How do I disable this? It's super distracting/annoying. I haven't noticed it on my main box.
Thanks, Carl
This sounds like the info banner..
This is activated by pressing select or the info button.
Check that none of these two buttons are sticking.
09 Aug 2024 09:05 PM
I keep getting the same thing, always mid program, and the remote is nowhere near me. I've had this problem before and I found a fix, but I now can't remember it, but it's frustrating!
02 Oct 2024 08:27 AM
My Sky Q box has just started doing this on recordings I'm watching back. If it's an hour long show it'll pop up around 44 minutes in for no apparent reason.
A minor inconvenience compared to the many other foibles the system has but if there's a way to stop it I'd love to hear about it.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion