This discussion topic has been answered Discussion topic: Clicking sound from sky Q remote
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Message posted on 18 Jan 2024 07:41 PM
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Hi
Does anyone know if this is normal or if I may have an issue with my remote?
My Q remote makes clicking sounds when it is not being used. I wonder if I should be concerned. Should I contact sky?
TIA Dina
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Message posted on 04 Apr 2024 10:08 AM
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Perfectly normal, I have two sky remotes and they emit a random crackle when not being used. It probably depends how good your hearing is, some people may not hear it.
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Message posted on 18 Jan 2024 08:29 PM
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Re: Clicking sound from sky Q remote
Definitely not normal. Are the batteries ok?
Message posted on 18 Jan 2024 08:32 PM
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Re: Clicking sound from sky Q remote
This thread popped up a few months ago
https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remotes-with-silent-button-click/m-p/4451676
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 19 Jan 2024 01:41 PM
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Re: Clicking sound from sky Q remote
Hi @Chodley
I will check but the remote was brand new only had it a couple of months, batteries in our old remote lasted a good year. Thanks for reply.
Message posted on 19 Jan 2024 01:42 PM
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Re: Clicking sound from sky Q remote
Hi @Daniel0210
Thank you for your reply, I will check the link.
Message posted on 04 Apr 2024 10:08 AM
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Perfectly normal, I have two sky remotes and they emit a random crackle when not being used. It probably depends how good your hearing is, some people may not hear it.
Message posted on 05 Apr 2024 07:12 PM
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Re: Clicking sound from sky Q remote
Hi Brusselsprout1
Thank you.
Yes I guess it depends on how good your hearing is, I don't hear it as I'm deaf in one ear, but it irritates my husband.!
Message posted on 05 Apr 2024 07:35 PM
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Re: Clicking sound from sky Q remote
@Brusselsprout11 wrote:
Perfectly normal,
With 3 remotes in total for main box and mini box since 2019 it definitely isn't normal. No noise at all and my hearing is fine.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Apr 2024 12:00 AM
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Re: Clicking sound from sky Q remote
I guess I'm just unlucky then, but the crackling doesn't bother me. I only hear it occasionally when the TV is off and it's quiet.
Message posted on 06 Apr 2024 11:32 AM
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Re: Clicking sound from sky Q remote
This might explain the noises I have heard on occasions, sounds like the cracking noise plastic makes when it's contracting or expanding due to temerature change.
Message posted on 25 Jul 2024 11:47 PM
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Re: Clicking sound from sky Q remote
Mine definitely makes a cracking noise...I can hear it on a night when I turn the tv off...took me ages to find what it was!!
Message posted on 04 Sep 2024 05:18 PM
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Re: Clicking sound from sky Q remote
Im so glad this isnt just me - i thought i was hearing things!
I got 2 new mini boxes a few months ago and both remotes crackle and pop every now and then. Surely it isnt normal, ive never heard these noises coming from any other remotes or my previous sky Q remotes...anyone know why they do this?!
Message posted on 21 Nov 2024 08:12 PM
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Re: Clicking sound from sky Q remote
That is so interesting - I've only started hearing this since I got hearing aids. Glad it's not just me!
Message posted on 21 Nov 2024 08:24 PM
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Re: Clicking sound from sky Q remote
I would describe it as someone quietly rustling a crisp packet. Some people say they can't hear it and they claim to have excellent hearing, I think their hearing is not as good as they claim!....or is it we are unlucky and have dodgy remotes? despite replacing them.
Message posted on 24 Nov 2024 08:46 AM
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Re: Clicking sound from sky Q remote
I've had two kids grow up with these remotes and none of have never noticed it.
is it an electrical noise or a plastic noise?
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