18 Jan 2024 10:14 PM
Hi a random one. My sky mini boxes seem to have suddenly started disconnecting from my main Sky Q box at roughly 10pm every night. This started couple weeks ago and had been fine before then. Completely fine at other times so a bit strange. Anyone else had this? Any suggestions? Note no internet issues etc as everything else all good.
19 Jan 2024 09:17 AM
Posted by a Superuser, not a Sky employee. Find out moreLong shot but it might be interference from an appliance coming on
19 Jan 2024 02:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@graemes wrote:
Hi a random one. My sky mini boxes seem to have suddenly started disconnecting from my main Sky Q box at roughly 10pm every night. This started couple weeks ago and had been fine before then. Completely fine at other times so a bit strange. Anyone else had this? Any suggestions? Note no internet issues etc as everything else all good.
@graemes as per @Chodley do you have heating or anything on a timer set to come on or go off at that time
19 Jan 2024 10:11 PM
No nothing comes at that time/in evening. Everything else in house is as it was. The sky Q and mini's were completely fine for last few years until 2 weeks ago. I've done full reset etc and still same issue.
19 Jan 2024 10:13 PM
Nope nothing coming on. Seems to be every few years get a period where they start playing up for no reason. Hoping it settles back down as getting annoying
20 Jan 2024 01:50 AM
Posted by a Superuser, not a Sky employee. Find out moreSomeone on the first page of this thread had a similar problem. Don't know if they fixed it.
https://helpforum.sky.com/t5/Sky-Q/Mini-box-keeps-freezing-or-losing-signal/m-p/4418236#M600883
I gave up on wifi personally.
20 Jan 2024 10:46 PM
This has been happening in my house, around 6pm-11pm router says everything is fine but sky q boxes say different and other devices in the house play up WiFi dropping in and out it's becoming really frustrating
11 Sep 2024 12:34 PM
Hi, did you manage to solve this issue. My q mini boxes are doing the same thing at 10pm every night now and it's annoying. Other devices using the internet are ok so it can only be a sky related issue. I'm using sky fibre too so would have expected it to be a reliable connection to skys other devices.
Ive had sky q for over 10 years and have never had this issue before.
11 Sep 2024 01:02 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have anything else in the house which comes on at that time? Boiler, shower, immersion heater etc?
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