Cannot get on Netflix in one room

[LS7]

Unable to access Netflix in one room, can acces it in all the other rooms. In the particular room we can't get it we are still able to get You Tube and Disney Plus

[Tom-W19 · Accepted solution]

Hi @LS7 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[LS7]

Tom advised this was a known problem that is being looked into. In the meantime to try an apps refresh which we did and that has worked. Now have Netflix back.

Thanks