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Discussion topic: House move

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GG28
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This message was authored by GG28 This message was authored by: GG28

House move

‎30 Mar 2024 07:10 PM

I'm moving house on 1st April and got am engineer booked for 3rd April. My problem is my broadband installation date has been moved too the 4th April. Can the sky engineer install sky without active WiFi on the day? I'm stressing as I don't want to be charged for cancelling/it not being able to be completed.

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: House move

‎30 Mar 2024 07:35 PM

Posted by a Superuser, not a Sky employee. Find out more

If you are having Sky Q installed then yes this can still be installed as the box itself needs to be connected to a dish for the broadcast ad recording of live tv. An internet connection is needed to download content from catchup/boxsets and the the streaming of the various apps.

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