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Discussion topic: CANCELLING TNT SPORTS

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This message was authored by: janeapples

CANCELLING TNT SPORTS

I can t find any instructions on how to cancel TNT sports which was BT sports.  Any ideas ?

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This message was authored by: oldfella

Re: CANCELLING TNT SPORTS

Posted by a Superuser, not a Sky employee. Find out more

@janeapples wrote:

I can t find any instructions on how to cancel TNT sports which was BT sports.  Any ideas ?


Hi @janeapples 

Afraid you need to speak directly to Sky to cancel.

If you have TNT Sports with Sky on a monthly rolling contract then you need to give 31 days notice.

If you are still under full contract then you you will face early termination charges if you cancel.

This message was authored by: Daniel0210

Re: CANCELLING TNT SPORTS

Posted by a Superuser, not a Sky employee. Find out more

@janeapples 

You can try here

https://www.sky.com/mysky/tv/tv-packs 

 

As I understand it it depends on who you pay for the subscription. If you can't do it via that link you will have to contact whoever you pay for it, so if you pay through Sky you'll need to call and give the previously mentioned 31 days notice. If you pay TNT direct you need to contact them.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Whoopi

Re: CANCELLING TNT SPORTS

The whole thing is ridiculous as it is almost impossible to cancel TNT - the bots take you to the sky community which is not at all helpful. The bots give zero help. This may be one for Watch Dog !, 

This message was authored by: MightyQuinn

Re: CANCELLING TNT SPORTS

Posted by a Superuser, not a Sky employee. Find out more

@Whoopi wrote:

This may be one for Watch Dog !, 


Hi @Whoopi   Given the adage, any publicity is good publicity, free publicity during peak viewing will save them millions.

This message was authored by: Daniel0210

Re: CANCELLING TNT SPORTS

Posted by a Superuser, not a Sky employee. Find out more

@Whoopi wrote:
the bots take you to the sky community which is not at all helpful. 

@Whoopi 

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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