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Discussion topic: Black screen sky sports

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This message was authored by: Chloe-W22

Re: Black screen sky sports

Posted by a Sky employee

Thanks @Steviep1 👍🏻  I'll send that on to support teams 

Chloe-W22

Sky Community Manager

 

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This message was authored by: Steviep1

Re: Black screen sky sports

  • Thanks,  but surely this is a sky issue, the movie channels etc are all fine. I can't watch or enjoy sports without expecting issues.
This message was authored by: JonMorgs

Re: Black screen sky sports

All the signs point to it being a issue sky's end if it affecting quite a few users. I have seen posts on Facebook saying the same thing. 

This message was authored by: EugeneM1

Re: Black screen sky sports

Definitely a Sky end issue IMHO. If you look here and on the Sky Q FB forum there are simply too many of us for it to be "dicky" HDMI connections. We had a situation with a non functioning YouTube app on SkyQ earlier this year that Sky were slow to acknowledge but had to fix in the end.We pay a lot of money for this service.  Keep pushing folks!

This message was authored by: Livvycat1

Re: Black screen sky sports

Hi just wanted to back up @Steviep1 . I started my own discussion on the community before I saw his comment but he and what appears to be many others have the same issue and his video is spot on. Just an observation, mine have all happened on channels carrying live sport from abroad IE cricket from India 405, and NFL from the USA 412, don't know if that is significant.

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