Bbc one closing sd

[michellemariefinc]

Hi i look "programme no longer available" cbbc

[oj01]

@michellemariefinc That's correct. What's your question? 

[Daniel0210]

@michellemariefinc 

That's correct. BBC SD channels closing which has been well documented on the forums. 

[michellemariefinc]

When boradotes stop today or 6:00pm

[Daniel0210]

No idea on a timeline @michellemariefinc just the SD channels will close permanently today.

[Chodley]

Sorry didn't understand that but it shouldn't matter when. Just use the HD versions? CBBC HD should be on 607

[michellemariefinc]

I dont know im has sky Q sd..

[Daniel0210]

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@michellemariefinc wrote:

I dont know im has sky Q sd..

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Sorry @michellemariefinc but your posts are difficult to understand. 

[michellemariefinc]

 

[oj01]

@michellemariefinc If you have a Sky Q box you can already watch the HD version of all affected channels. You don't need to pay extra for them. 

[Chodley]

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@michellemariefinc wrote:

 

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Yes we know that, as mentioned above.

You do not have to pay for HD on Sky Q to get the BBC HD channels. They are free. Have a look in the TV Guide on your box.

[Anonymous]

I think the following channel numbers from the BBC themselves is up to date:- 

https://www.bbc.co.uk/reception/help-guides/freesat-sky/sky-channel-numbers-england

Edit: some of the regional stuff might not be such as BBC Scotland.

[Laura4121]

I've just spoken with Sky and was told it will be £9 extra a month for HD. It's free for the first 3 months then £9. We have Sky Q already, but haven't been paying for HD, so we have now lost the BBC channels from Sky. I haven't had any messages on screen so this was a complete surprise to me today!  Think I'm going to cancel it all. 

[nigea99]

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@Laura4121 wrote:

I've just spoken with Sky and was told it will be £9 extra a month for HD. It's free for the first 3 months then £9. We have Sky Q already, but haven't been paying for HD, so we have now lost the BBC channels from Sky. I haven't had any messages on screen so this was a complete surprise to me today!  Think I'm going to cancel it all. 

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hi @Laura4121 

You do NOT need the HD add on for the BBC channels - if you have been told you need it then you should raise a complaint and make sure get your call reviewed.

What is the actual  message you are getting when trying to watch BBC & which channel(s) - & can you confirm it is live channels or whether it is a problem with a recording

[TimmyBGood]

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@Laura4121 wrote:

I've just spoken with Sky and was told it will be £9 extra a month for HD.

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This appears to be based on a misunderstanding of the official announcement from the BBC themselves

" If you are still using SD satellite equipment you now need to upgrade to HD to be able to watch BBC channels. "

While somewhat confusingly worded, this is intended to mean HD-capable equipment (which Q is already) and not HD subscription.