14 Mar 2023 03:24 PM
Hi,
Since the supposed change to all HD from the BBC I have been unable to get BBC1 North West! Channel 101 has the blue screen and the initial " there is a technical fault with this channel" followed by A message about satellite signal problem! All other BBC regional variants are available to me from channel 960 onwards but not the one I want North West. Tried rebooting the box to no avail, anyone any idea how I rectify the issue. Not other channel problems (apart from channel 5 HD being a bit flaky from time to time!)
Cheers
14 Mar 2023 04:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daveyboyal69 wrote:
Hi,
Since the supposed change to all HD from the BBC I have been unable to get BBC1 North West! Channel 101 has the blue screen and the initial " there is a technical fault with this channel" followed by A message about satellite signal problem! All other BBC regional variants are available to me from channel 960 onwards but not the one I want North West. Tried rebooting the box to no avail, anyone any idea how I rectify the issue. Not other channel problems (apart from channel 5 HD being a bit flaky from time to time!)
Cheers
Are BBC One North East (955) & BBC One Yorkshire(956) OK - as these share the same transponder with North West
14 Mar 2023 04:37 PM
Can you get BBC Parliament (504)? That is on the same transponder as BBC 1 North West.
14 Mar 2023 04:40 PM
Hi @nigea99,
Thanks for your reply! Just checked and these two channels are the same as 101 for me, blue screen and satellite problem message!
14 Mar 2023 04:41 PM
You'll need to contact Sky and arrange an engineer visit to check the dish.
14 Mar 2023 04:41 PM
15 Mar 2023 11:18 AM
Posted by a Sky employeeHey @Daveyboyal69, did you get an engineer sorted? If not we have agents on the forum that can help you with this? 🙂
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