03 Feb 2024 04:29 PM
Where is the Ethernet port for installing the doorbell chime I have sky Q and fibre broadband looked on both but can't see either
04 Feb 2024 09:07 AM
Posted by a Superuser, not a Sky employee. Find out moreOn the chime connect either the supplied ethernet cable to the rear of the chime, next to the power cable and connect the other end of the ethernet cable to your broadband router.
The ethernet ports on the router are usually on the rear of your router and most routers have four ethernet ports, except the Sky Q hub only had two.
You will not be able to plug the ethernet cable into a Sky Q TV box.
You do not need to use the supplied Sky Protect cable if it is too short, any cat5e ethernet cable will be fine if you have one or you can purcahse one that may be a better choice if you need a longer length.
04 Feb 2024 09:07 AM
Posted by a Superuser, not a Sky employee. Find out moreOn the chime connect either the supplied ethernet cable to the rear of the chime, next to the power cable and connect the other end of the ethernet cable to your broadband router.
The ethernet ports on the router are usually on the rear of your router and most routers have four ethernet ports, except the Sky Q hub only had two.
You will not be able to plug the ethernet cable into a Sky Q TV box.
You do not need to use the supplied Sky Protect cable if it is too short, any cat5e ethernet cable will be fine if you have one or you can purcahse one that may be a better choice if you need a longer length.
04 Feb 2024 12:26 PM
So how can I connect it if I can't put in Sky Q?
04 Feb 2024 05:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@FelixandDotty wrote:
So how can I connect it if I can't put in Sky Q?
@FelixandDotty if you donthave enough router ports ine the back of your router then you could purch an unmanaged switch a google search of unmanaged switches will find them for you
05 Feb 2024 09:56 AM
Thanks will do also does a sky stream have a ethernet port?
05 Feb 2024 10:31 AM - last edited: 05 Feb 2024 12:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@FelixandDotty wrote:
does a sky stream have a ethernet port?
Yes, as an option for its own data connection, but a Stream puck is a simple WiFi client device and cannot be used to connect another bit of hardware back to a network.