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Discussion topic: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of the ch

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This message was authored by FelixandDotty This message was authored by: FelixandDotty

Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of the ch

Where is the Ethernet port for installing the doorbell chime I have sky Q and fibre broadband looked on both but can't see either

 


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This message was authored by lettice This message was authored by: lettice Answer

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

Posted by a Superuser, not a Sky employee. Find out more

On the chime connect either the supplied ethernet cable to the rear of the chime, next to the power cable and connect the other end of the ethernet cable to your broadband router.

 

The ethernet ports on the router are usually on the rear of your router and most routers have four ethernet ports, except the Sky Q hub only had two.
You will not be able to plug the ethernet cable into a Sky Q TV box.  


You do not need to use the supplied Sky Protect cable if it is too short, any cat5e ethernet cable will be fine if you have one or you can purcahse one that may be a better choice if you need a longer length.

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Sky Community Superuser
Sky Q V2 main & mini, Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

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This message was authored by lettice This message was authored by: lettice Answer

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

Posted by a Superuser, not a Sky employee. Find out more

On the chime connect either the supplied ethernet cable to the rear of the chime, next to the power cable and connect the other end of the ethernet cable to your broadband router.

 

The ethernet ports on the router are usually on the rear of your router and most routers have four ethernet ports, except the Sky Q hub only had two.
You will not be able to plug the ethernet cable into a Sky Q TV box.  


You do not need to use the supplied Sky Protect cable if it is too short, any cat5e ethernet cable will be fine if you have one or you can purcahse one that may be a better choice if you need a longer length.

- - - - - - - -
Sky Community Superuser
Sky Q V2 main & mini, Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
FelixandDotty
Topic Author
This message was authored by FelixandDotty This message was authored by: FelixandDotty

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

So how can I connect it if I can't put in Sky Q?

This message was authored by Laing1 This message was authored by: Laing1

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

Posted by a Superuser, not a Sky employee. Find out more

@FelixandDotty wrote:

So how can I connect it if I can't put in Sky Q?


@FelixandDotty if you donthave enough router ports ine the back of your router then you could purch an unmanaged switch a google search of unmanaged switches will find them for you 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
FelixandDotty
Topic Author
This message was authored by FelixandDotty This message was authored by: FelixandDotty

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

Thanks will do also does a sky stream have a ethernet port?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Silly question where is the Ethernet port on Sky Q box or fibre broadband for installation of th

Posted by a Superuser, not a Sky employee. Find out more

@FelixandDotty wrote:

does a sky stream have a ethernet port?

 


Yes, as an option for its own data connection, but a Stream puck is a simple WiFi client device and cannot be used to connect another bit of hardware back to a network.

 

Stream_Puck_Rear.png

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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