Recently signed up for home insurance. There was an issue in that I had to cancel and start a new policy. The iPhone app showed the original policy number but this did not change when policy cancelled and new one issued. Known problem said support, an update will out before your start date and all will be well. Update came and all is not well - it shows no policy details ar all, just a spinning ball. Neither will it connect to the door chimes. I tell support and guess what - it is a known issue but no date for fix. What sort clown runs this enterprise. I have asked for policy to be cancelled without penalty whilst enquiring what to do with their tech stuff - bin it or will they pick it up. This is truly disgraceful.
