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Discussion topic: What to do if dhl keeps saying theres been a delay with my parcel from sky

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This message was authored by John2912 This message was authored by: John2912

What to do if dhl keeps saying theres been a delay with my parcel from sky

I ordered a  new from sky and DHL keeps saying my parcel has been delayed to something happening in my area.  This has been going on for two weeks now

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This message was authored by daveNOS This message was authored by: daveNOS

Re: What to do if dhl keeps saying theres been a delay with my parcel from sky

Posted by a Superuser, not a Sky employee. Find out more

@John2912 Sky doesn't use DHL for deliveries they use DPD, did you order the device from Sky's website or was it ordered as part of a cold call to you? 

John2912
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This message was authored by John2912 This message was authored by: John2912

Re: What to do if dhl keeps saying theres been a delay with my parcel from sky

I just looked it was DPD so my mistake. Every time I Tey track the parcel , the same message comes up that your parcel has been delayed due to something happening in the area.  This jas went on for 2 weeks now and I have tryed to get insomuch with DPD but I can never get to talk with a human,  ots a Christmas gift so I am I  a panick . When I go on to my sky account ot says my order was dispatched

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: What to do if dhl keeps saying theres been a delay with my parcel from sky

Posted by a Superuser, not a Sky employee. Find out more

@John2912 

Try calling Sky and see if they are aware of an issue.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
John2912
Topic Author
This message was authored by John2912 This message was authored by: John2912

Re: What to do if dhl keeps saying theres been a delay with my parcel from sky

Thank you for taking the time to reply as I will call sky first thing in the morning. I should of done that before now so I'll definitely call to fund out . Take care 

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