17 Dec 2024 11:50 AM
I ordered a new from sky and DHL keeps saying my parcel has been delayed to something happening in my area. This has been going on for two weeks now
17 Dec 2024 12:31 PM
Posted by a Superuser, not a Sky employee. Find out more@John2912 Sky doesn't use DHL for deliveries they use DPD, did you order the device from Sky's website or was it ordered as part of a cold call to you?
17 Dec 2024 03:28 PM
I just looked it was DPD so my mistake. Every time I Tey track the parcel , the same message comes up that your parcel has been delayed due to something happening in the area. This jas went on for 2 weeks now and I have tryed to get insomuch with DPD but I can never get to talk with a human, ots a Christmas gift so I am I a panick . When I go on to my sky account ot says my order was dispatched
17 Dec 2024 03:33 PM
Posted by a Superuser, not a Sky employee. Find out moreTry calling Sky and see if they are aware of an issue.
17 Dec 2024 08:55 PM
Thank you for taking the time to reply as I will call sky first thing in the morning. I should of done that before now so I'll definitely call to fund out . Take care
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