What to do if dhl keeps saying theres been a delay with my parcel from sky

[John2912]

I ordered a  new from sky and DHL keeps saying my parcel has been delayed to something happening in my area.  This has been going on for two weeks now

[daveNOS]

@John2912 Sky doesn't use DHL for deliveries they use DPD, did you order the device from Sky's website or was it ordered as part of a cold call to you? 

[John2912]

I just looked it was DPD so my mistake. Every time I Tey track the parcel , the same message comes up that your parcel has been delayed due to something happening in the area.  This jas went on for 2 weeks now and I have tryed to get insomuch with DPD but I can never get to talk with a human,  ots a Christmas gift so I am I  a panick . When I go on to my sky account ot says my order was dispatched

[Daniel0210 · Accepted solution]

@John2912 

Try calling Sky and see if they are aware of an issue.

[John2912]

Thank you for taking the time to reply as I will call sky first thing in the morning. I should of done that before now so I'll definitely call to fund out . Take care