This discussion topic has been answered Discussion topic: Transferred sim to new phone, now have no signal
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Message posted on 08 Jan 2025 03:40 PM
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I swapped my sim to my new phone (Iphone 16), but now it has no signal. Everything else seems fine, I have tried resetting network and switching off and on.
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Message posted on 08 Jan 2025 07:29 PM
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I eventually got hold of a real person, turns out that the new phone they sent was blacklisted, so not a sim issue. No idea how that happened as it should be a brand new phone.
I have to return it and get another.
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Message posted on 08 Jan 2025 04:02 PM
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Re: Transferred sim to new phone, now have no signal
Dies the sim still work in your old phone and was this iPhone one you got from Sky ?
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If you need help please provide as much information as you can
Message posted on 08 Jan 2025 04:25 PM
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Re: Transferred sim to new phone, now have no signal
Hi, yes it works in the old phone, I've had both of them from Sky
Message posted on 08 Jan 2025 07:22 PM
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Re: Transferred sim to new phone, now have no signal
I'm experiencing same issue,,, I've transferred from EE to sky keeping my own number,,,, & I can't make any calls,,, can any help? I've turned phone off & on & reset network
Message posted on 08 Jan 2025 07:29 PM
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I eventually got hold of a real person, turns out that the new phone they sent was blacklisted, so not a sim issue. No idea how that happened as it should be a brand new phone.
I have to return it and get another.
Message posted on 08 Jan 2025 07:51 PM
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Re: Transferred sim to new phone, now have no signal
Omg that terrible ,, unbelievable,,,, I can receive calls just can't make calls until the person as called me,,, then I can call them back ,,, it's very strange to be honest
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