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Discussion topic: Swap sky mobile help

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Ryleyrys
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Swap sky mobile help

‎13 Sep 2024 01:11 AM

Hello, I want to swap my phone to an iPhone 14. I rang sky and they said I had 170 pounds and that my valuation would probably be around 50-60 pounds, does that mean I have to pay 50 or 60 pounds once I get the update. Also, when do I start paying for my new phone I received, thanks.

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caesarome
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Re: Swap sky mobile help

‎13 Sep 2024 05:43 AM

Posted by a Superuser, not a Sky employee. Find out more

If you have £170 to pay off against the iphone and you valuation for it is £70 then if you went ahead and did this the difference of £100 would be added to your next available bill.

 

You start paying for a new device when you receive it and not before.

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caesarome
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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Swap sky mobile help

‎13 Sep 2024 05:43 AM

Posted by a Superuser, not a Sky employee. Find out more

If you have £170 to pay off against the iphone and you valuation for it is £70 then if you went ahead and did this the difference of £100 would be added to your next available bill.

 

You start paying for a new device when you receive it and not before.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Ryleyrys
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Re: Swap sky mobile help

‎13 Sep 2024 04:42 PM

So I would need to pay £100 left? 

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SKY1992bf
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Re: Swap sky mobile help

‎13 Sep 2024 04:52 PM

Posted by a Superuser, not a Sky employee. Find out more
@Ryleyrys wrote:

So I would need to pay £100 left? 

@Ryleyrys  You pay whatever is left of the £170 once the amount sky actually offers you is taken off 


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