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Discussion topic: Sky swap packaging question

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This message was authored by: fuukayamagishi

Sky swap packaging question

Returning my old device through Swap, how will Sky know that the packaged device is from me? Is there information on the prepaid label provided that they use?

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This message was authored by: SKY1992bf

Re: Sky swap packaging question

Posted by a Superuser, not a Sky employee. Find out more

@fuukayamagishi wrote:

Returning my old device through Swap, how will Sky know that the packaged device is from me? Is there information on the prepaid label provided that they use?


@fuukayamagishi  The details are all within the bar/qr code on the label but also best to put a note inside with your account details just to be safe 


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