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Discussion topic: iPhone swap

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This message was authored by: Lizziedurham

iPhone swap

So I've recently swapped my iPhone for a newer one, and I need to return my old one, I've been away and only now managed to send back, but it should be returned within 2 weeks of confirmation email, the two weeks is tomorrow, does it have to be returned by tomorrow, or sent by tomorrow? 
I'm worried I'm not going to be able to return it in time, thank you 

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This message was authored by: 63johnw

Re: iPhone swap

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lizziedurham  its normally returned within two weeks, if you don't sky normally cancel the swap and you would need to call on 150 to get them to start it again. 

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This message was authored by: Lizziedurham

Re: iPhone swap

So if I've sent today, will they cancel? Even though I've sent it? 

This message was authored by: 63johnw

Re: iPhone swap

Posted by a Superuser, not a Sky employee. Find out more

They might @Lizziedurham  but if they do just phone them to get them to restart it, they will email you if they cancel it. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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