5

Discussion topic: Sim question

Reply
This message was authored by Gem121 This message was authored by: Gem121

Sim question

New customer to sky. Still within cooling off period. Can I keep the phone and continue paying it and cancel the Sim? 


Best Answers
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Sim question

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gem121  yes you can. If you haven't activated the sim then don't and it will drop off your account. If it's been activated then call sky on 150 to cancel, can't be done online. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Sim question

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gem121  yes you can. If you haven't activated the sim then don't and it will drop off your account. If it's been activated then call sky on 150 to cancel, can't be done online. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Gem121
Topic Author
This message was authored by Gem121 This message was authored by: Gem121

Re: Sim question

Oh really!! That's great news!! Thanks. 

I just simply leave it and don't activate it? 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Sim question

Posted by a Superuser, not a Sky employee. Find out more

Yes @Gem121  if not activated it drops off your account after 30 days. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Gem121
Topic Author
This message was authored by Gem121 This message was authored by: Gem121

Re: Sim question

Thank you for your help! 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Sim question

Posted by a Superuser, not a Sky employee. Find out more

Your welcome @Gem121 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion