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Discussion topic: Sim question

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Gem121
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Sim question

‎01 Dec 2024 08:28 AM

New customer to sky. Still within cooling off period. Can I keep the phone and continue paying it and cancel the Sim? 

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63johnw
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Re: Sim question

‎01 Dec 2024 08:34 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gem121  yes you can. If you haven't activated the sim then don't and it will drop off your account. If it's been activated then call sky on 150 to cancel, can't be done online. 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Sim question

‎01 Dec 2024 08:34 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gem121  yes you can. If you haven't activated the sim then don't and it will drop off your account. If it's been activated then call sky on 150 to cancel, can't be done online. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Gem121
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Re: Sim question

‎01 Dec 2024 08:37 AM

Oh really!! That's great news!! Thanks. 

I just simply leave it and don't activate it? 

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63johnw
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Re: Sim question

‎01 Dec 2024 08:41 AM

Posted by a Superuser, not a Sky employee. Find out more

Yes @Gem121  if not activated it drops off your account after 30 days. 

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Gem121
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Re: Sim question

‎01 Dec 2024 08:42 AM

Thank you for your help! 

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63johnw
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This message was authored by 63johnw This message was authored by: 63johnw

Re: Sim question

‎01 Dec 2024 08:44 AM

Posted by a Superuser, not a Sky employee. Find out more

Your welcome @Gem121 

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