Not receiving Microsoft. Verification texts

[HCHOLMES]

I cannot get into my hotmail

account because part of the sign in process is to receive a verification code via text. My mobile number hasn't changed and it is correct on my account yet the code never comes through. I receive them for other services eg banking etc but this seems to be a recent issue as it wasn't a problem a few months ago (last received in August) Anyone else experiencing this and know how to resolve?

[63johnw]

Hi @HCHOLMES  all you can do if everything on your accounts are ok is to call sky on 150 and report it to them so they can look into it.