No signal in New York

[JDeeIE]

USA roaming seems to have gone kaput in the last 24 hours, you aren't alone. 

[Erin080602]

I'm exact same, travelling New York on my own and data went out around 2/3pm. SOS mode ever since, no way of getting in touch with Sky to let them know as im alone! What a pain!

[thakki]

Also in NYC and phone been in SOS all afternoon and evening

[ChloeK2]

Signal has gone down this evening in FL, did signal get restored once Sky was called? It's not safe to be abroad with no signal. 

[Jay_Joshi]

I'm back in the UK on the 19th, I'll call them about this issue. By the way, I've been without connection now for about 32 hours, and still counting.

[Leahw]

I'm in America ams can't use my phone this is really stressful.

Alan Woodcock 

Card ending in 32

Post code St15 

Please help i need this sorting in the morning !!!!

25hours with no phone hss been impossible to get around!

[Hetty24]

I've just arrived into the USA today and as soon as I turned my phone on in the airport it came up SOS. I'm hoping it resolves itself soon 

[thakki]

Still not working and unable to contact sky their online chat service is "closed". Cant make any calls.

you need to address this issue ASAP

[purplelady091]

Arrived in USA and data roaming not working at all on my iphone 14 Pro...showing SOS only.

[Daniel0210]

@purplelady091 

Your post has been merged into a thread already discussing this issue.

[purplelady091]

Thank you, still inconvenient but helps a lot to know it is actually an issue and not just me. Hopefully Sky will sort it asap. 

[Erin080602]

For those travelling right now - download Airalo, it's an instant eSIM, granted you have to pay for it. But it's a quick fix to have data when out & about if need be. Better that than nothing, hope this is useful!

[Nickyl]

I am also in the US and have exactly 

[Jay_Joshi]

It's now coming up to two days without my network and capability to call or be contact by my kids back home.

[thakki]

Its shocking service that they dont even acknowledge a problem, give timeline to solve. Nothing.

disgusted with sky mobile on this