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Discussion topic: RCS messaging

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This message was authored by Nigelb1972 This message was authored by: Nigelb1972

RCS messaging

Hi, does anyone know how long it should take RCS to sync up? It did sync initially but they my number port completed and now it won't sync 😔


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Nigelb1972
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This message was authored by Nigelb1972 This message was authored by: Nigelb1972 Answer

Re: RCS messaging

@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻

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This message was authored by Keeny78 This message was authored by: Keeny78

Re: RCS messaging

I'm having the same problem...did you find a solution?

Nigelb1972
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This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: RCS messaging

Nope. I've searched the Google help files and it says it can take a while to validate... I'm going carry on hunting though 

Nigelb1972
Topic Author
This message was authored by Nigelb1972 This message was authored by: Nigelb1972 Answer

Re: RCS messaging

@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻

Nigelb1972
Topic Author
This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: RCS messaging

https://www.reddit.com/r/GooglePixel/comments/1b1x2s6/qr_code_not_scanning_for_esim_found_a_fix/?rdt...

 

This will take to the page that helps if you haven't got the QR code 👍🏻

Nigelb1972
Topic Author
This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: RCS messaging

@Keeny78 The issue is that the Google servers struggle to authenticate when you've ported a number and using a SIM card that had a different number assigned to it. 

To resolve it, you can either ask Sky to send a new SIM that will have your ported number directly assigned to it or download an eSim from MySky.

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