This discussion topic has been answered Discussion topic: RCS messaging
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Message posted on 25 Jun 2024 03:25 PM
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Hi, does anyone know how long it should take RCS to sync up? It did sync initially but they my number port completed and now it won't sync 😔
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Message posted on 30 Jun 2024 02:03 PM
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@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻
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Message posted on 30 Jun 2024 12:00 PM
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Re: RCS messaging
I'm having the same problem...did you find a solution?
Message posted on 30 Jun 2024 01:24 PM
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Re: RCS messaging
Nope. I've searched the Google help files and it says it can take a while to validate... I'm going carry on hunting though
Message posted on 30 Jun 2024 02:03 PM
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@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻
Message posted on 30 Jun 2024 02:09 PM
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Re: RCS messaging
This will take to the page that helps if you haven't got the QR code 👍🏻
Message posted on 30 Jun 2024 05:38 PM
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Re: RCS messaging
@Keeny78 The issue is that the Google servers struggle to authenticate when you've ported a number and using a SIM card that had a different number assigned to it.
To resolve it, you can either ask Sky to send a new SIM that will have your ported number directly assigned to it or download an eSim from MySky.
Message posted on 09 Jul 2025 08:00 PM
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Re: RCS messaging
Can someone help??? We got our new phones. Had our old number moved onto our sky esim. My question is on the rcs messages, it has my old number thats been moved over and my sky number they gave me while I waited for my move. They both been verified, but i want to know of i can delete my sky one so my rcs will work. The sky one isn't needed as all moved over. Can someone help. Thanks sorry if there is spelling mistake or anything I'm dyslexic
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