This discussion topic has been answered Discussion topic: RCS messaging
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Message posted on 25 Jun 2024 03:25 PM
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Hi, does anyone know how long it should take RCS to sync up? It did sync initially but they my number port completed and now it won't sync 😔
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Message posted on 30 Jun 2024 02:03 PM
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@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻
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Message posted on 30 Jun 2024 12:00 PM
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Re: RCS messaging
I'm having the same problem...did you find a solution?
Message posted on 30 Jun 2024 01:24 PM
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Re: RCS messaging
Nope. I've searched the Google help files and it says it can take a while to validate... I'm going carry on hunting though
Message posted on 30 Jun 2024 02:03 PM
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@Keeny78 I've cracked it... I've set up an eSim through my Sky account, which was straight forward made complicated by me deleting the email with my QR code on.. but I figured out (Google) how to set it up manually. I now have RCS 👌🏻
Message posted on 30 Jun 2024 02:09 PM
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Re: RCS messaging
This will take to the page that helps if you haven't got the QR code 👍🏻
Message posted on 30 Jun 2024 05:38 PM
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Re: RCS messaging
@Keeny78 The issue is that the Google servers struggle to authenticate when you've ported a number and using a SIM card that had a different number assigned to it.
To resolve it, you can either ask Sky to send a new SIM that will have your ported number directly assigned to it or download an eSim from MySky.
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