Phone mast no signal

[BAKER126]

Been without signal for 2 weeks how long does it usually take?

I can see that there is an issue but not much info besides that?

Any help or number I can ring?

Thanks.

[Daniel0210]

@BAKER126 

Sky don't own or maintain any masts themselves so you, and everyone else affected, will be waiting on a third party repair. 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile (probably from a different area), alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.