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Discussion topic: Order mistake

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This message was authored by Alabbadi This message was authored by: Alabbadi

Order mistake

I was looking at deals for iPhone 15 pro. I realised I've made an error  in the order , I need to change it but there isn't an option . Can you please cancel the order from my account 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Order mistake

Posted by a Superuser, not a Sky employee. Find out more

@Alabbadi  You need to call sky directly to cancel 

 

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Order mistake

Posted by a Superuser, not a Sky employee. Find out more

@Alabbadi 

Once you've cancelled, if you order an alternative you will be credit checked again. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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