Sky Mobile
5

Discussion topic: Network

Reply
Answered - Go to Answer
Bakehouse
What's this?
This message was authored by Bakehouse This message was authored by: Bakehouse

Network

‎12 Aug 2024 05:04 PM

No network on my mobile outside my house. I cannot send or record texts. How can I get the network back? I have tried everything! 

Report post
Post 1 of 6
488 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Network

‎12 Aug 2024 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 2 of 6
478 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Network

‎12 Aug 2024 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
479 Views
Reply
0 Likes

Did this answer not help you?

Bakehouse
What's this?
Topic Author
This message was authored by Bakehouse This message was authored by: Bakehouse

Re: Network

‎12 Aug 2024 05:22 PM

The status is fine.  But still no service outside

Report post
Post 3 of 6
468 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Network

‎12 Aug 2024 05:26 PM

Posted by a Superuser, not a Sky employee. Find out more

Is this for making calls, sending texts or using mobile data and does your phone show as being connected to the Sky network. 

 

Indoors you are probably connected to your wifi network.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 6
460 Views
Reply
0 Likes
Bakehouse
What's this?
Topic Author
This message was authored by Bakehouse This message was authored by: Bakehouse

Re: Network

‎12 Aug 2024 05:29 PM

Yes connected to sky network . Yes this is for data, calls/texts etc but not working outside 

Report post
Post 5 of 6
454 Views
Reply
0 Likes
Susie581
What's this?
This message was authored by Susie581 This message was authored by: Susie581

Re: Network

‎12 Aug 2024 06:57 PM

I don't have any connections either

Report post
Post 6 of 6
383 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion