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Avatar for Bakehouse
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Message posted on ‎12 Aug 2024 05:04 PM

Network

No network on my mobile outside my house. I cannot send or record texts. How can I get the network back? I have tried everything! 

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Avatar for caesarome
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Message posted on ‎12 Aug 2024 05:12 PM

Re: Network

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎12 Aug 2024 05:12 PM

Re: Network

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Avatar for Bakehouse
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This message was authored by: Bakehouse

Message posted on ‎12 Aug 2024 05:22 PM

Re: Network

The status is fine.  But still no service outside

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This message was authored by: caesarome

Message posted on ‎12 Aug 2024 05:26 PM

Re: Network

Posted by a Superuser, not a Sky employee. Find out more

Is this for making calls, sending texts or using mobile data and does your phone show as being connected to the Sky network. 

 

Indoors you are probably connected to your wifi network.

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This message was authored by: Bakehouse

Message posted on ‎12 Aug 2024 05:29 PM

Re: Network

Yes connected to sky network . Yes this is for data, calls/texts etc but not working outside 

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Message posted on ‎12 Aug 2024 06:57 PM

Re: Network

I don't have any connections either

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