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Discussion topic: Network

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Bakehouse
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Network

‎12 Aug 2024 05:04 PM

No network on my mobile outside my house. I cannot send or record texts. How can I get the network back? I have tried everything! 

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caesarome
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Superuser
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Re: Network

‎12 Aug 2024 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Network

‎12 Aug 2024 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bakehouse 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Bakehouse
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Re: Network

‎12 Aug 2024 05:22 PM

The status is fine.  But still no service outside

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caesarome
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Superuser
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Re: Network

‎12 Aug 2024 05:26 PM

Posted by a Superuser, not a Sky employee. Find out more

Is this for making calls, sending texts or using mobile data and does your phone show as being connected to the Sky network. 

 

Indoors you are probably connected to your wifi network.

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Bakehouse
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Re: Network

‎12 Aug 2024 05:29 PM

Yes connected to sky network . Yes this is for data, calls/texts etc but not working outside 

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Susie581
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Re: Network

‎12 Aug 2024 06:57 PM

I don't have any connections either

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