@jgm1 provide you haven't cancelled or it's been less than 31 days since you have cancelled the sky sim that has the number you want to keep you need to request a pac code from sky and then give this code to your new provider
https://www.sky.com/help/articles/switching-mobile-providers-leaving-sky-mobile?irct=help-keep-your-...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
