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Discussion topic: Sky mobile issues

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This message was authored by: As41

Sky mobile issues

I bought a iPhone 14 Pro about 18 months ago from sky this is my third contract but never had any issues till this time I have recently discovered my phone back camera don't work neither touch the tourch in the back camera u have also tried resetting it and tried opening it on other apps it literally don't work at all and I just try to find out if there's warranty or anything u can do as I literally have never damaged this phone never had it repaired nothing like that for this to just happen all of a sudden and I cannot find help no where online or the app from sky about it any one else had these issue with them 

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This message was authored by: daveNOS

Re: Sky mobile issues

Posted by a Superuser, not a Sky employee. Find out more

@As41 The warranty only usually lasts for 12 months, that is unless you have taken out Apple care+, to find out if you are covered try the following  Settings > General > AppleCare & Warranty, then tap your device.

This message was authored by: Daniel0210

Re: Sky mobile issues

Posted by a Superuser, not a Sky employee. Find out more

@As41 

See this link regarding a repair

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Sky mobile issues

Posted by a Superuser, not a Sky employee. Find out more

@As41 

This link explains the warranty and repair process:

 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

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