Discussion topic: Sky mobile issues
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 21 Jan 2026 08:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky mobile issues
I bought a iPhone 14 Pro about 18 months ago from sky this is my third contract but never had any issues till this time I have recently discovered my phone back camera don't work neither touch the tourch in the back camera u have also tried resetting it and tried opening it on other apps it literally don't work at all and I just try to find out if there's warranty or anything u can do as I literally have never damaged this phone never had it repaired nothing like that for this to just happen all of a sudden and I cannot find help no where online or the app from sky about it any one else had these issue with them
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 21 Jan 2026 08:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky mobile issues
@As41 The warranty only usually lasts for 12 months, that is unless you have taken out Apple care+, to find out if you are covered try the following Settings > General > AppleCare & Warranty, then tap your device.
Message posted on 21 Jan 2026 08:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky mobile issues
See this link regarding a repair
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 21 Jan 2026 08:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky mobile issues
This link explains the warranty and repair process:
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page