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Discussion topic: IPhone 14

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This message was authored by: NLTBryan

IPhone 14

My daughters new iPhone 14 switched itself off. When she went to switch it back on only half a screen appeared. It then went dead again and won't switch back on.

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This message was authored by: caesarome

Re: IPhone 14

Posted by a Superuser, not a Sky employee. Find out more

Have you plugged it into charge it for a while ?

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This message was authored by: Daniel0210

Re: IPhone 14

Posted by a Superuser, not a Sky employee. Find out more

@NLTBryan 

See this link for arranging a repair which will involve the device being sent away

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 


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This message was authored by: PandJ2020

Re: IPhone 14

Posted by a Superuser, not a Sky employee. Find out more

How old is it?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: NLTBryan

Re: IPhone 14

4 days old

This message was authored by: PandJ2020

Re: IPhone 14

Posted by a Superuser, not a Sky employee. Find out more

@NLTBryan wrote:

4 days old


Ouch.

 

In that case you are entitled to return it.  Don't fall for the trap of them insisting you purchase another phone!

I am just another Sky customer and my views are my own even if you don't like the answers
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