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Discussion topic: I cannot access internet when out of wifi range on my MOTO E13 but I can make calls.

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Withers
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This message was authored by Withers This message was authored by: Withers

Re: I cannot access internet when out of wifi range on my MOTO E13 but I can make calls.

I spent an hour and half talking to one of SKY' s experts and got absolutely no where, he kept saying it must be a problem with the phone. I then drove to my nearest phone shop and within two minutes he  diagnosed the problem as  An SON issue, he used his laptop to find the correct settings, entered them and the problem was fixed.

Thanks for everyone's help.

Withers
Topic Author
This message was authored by Withers This message was authored by: Withers

Re: I cannot access internet when out of wifi range on my MOTO E13 but I can make calls.

Not son,  bloody predictive text , APN !!!

This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: I cannot access internet when out of wifi range on my MOTO E13 but I can make calls.

Posted by a Superuser, not a Sky employee. Find out more

As we thought @Withers  but at least your now sorted. 





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