I cannot access internet when out of wifi range on my MOTO E13 but I can make calls.

[Withers]

I spent an hour and half talking to one of SKY' s experts and got absolutely no where, he kept saying it must be a problem with the phone. I then drove to my nearest phone shop and within two minutes he  diagnosed the problem as  An SON issue, he used his laptop to find the correct settings, entered them and the problem was fixed.

Thanks for everyone's help.

[Withers]

Not son,  bloody predictive text , APN !!!

[63johnw · Accepted solution]

As we thought @Withers  but at least your now sorted.