Fraudulent activity

[Steph126]

Help I have been the victim of fraud and hoping somebody hasn't accessed my account to order phones

[PandJ2020]

You're posting to other customers here...

Sky's advice here: https://www.sky.com/help/articles/account-takeover

[TimmyBGood]

@Steph126 

That's currently a prominent scam.  If unexpected hardware actually arrives then be extremely wary of attempts to retrieve it, and only communicate by calling Sky yourself.

[twilight+princess]

You need to sign in to the account & change your password immediately if you suspect a scammer has accessed your account & if there's any order/s shown to cancel it/them. You can also contact Sky to ensure there's nothing wrong with the account.

[topguy]

if you  have the postman or any courior call with a label like this DONT give them the phones , its a scam  address