Not ordered

[Jacquigill]

I received a phone I never ordered and was a contract to I have now sent back by royal mail . But sky still put on my bill .

[PandJ2020]

Sounds like you've been scammed.

How did you get return delivery?  (As the scam involves ordering the phone on your account and then you returning it to the scammers)

If so, they have the device and you're paying for it.

sky's info here: https://www.sky.com/help/articles/account-takeover

[caesarome]

@Jacquigill 

I take it you phoned Sky and spoke to them about this ?

I would also change your Sky account password to be on the safe side:

https://skyid.sky.com/resetpassword/

[topguy]

Was it a lable like this from the postman or a courior ??if so its a scam addres sorry to say