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Discussion topic: Discount

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This message was authored by Anonymous This message was authored by: Anonymous

Discount

I set up 3 sim only deals a week ago, they were meant to apply a discount on two of sims but only have on one, numerous phone calls later and still not seen a change, should I cancel sims as I'm in my cooling off period

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Discount

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

should I cancel sims as I'm in my cooling off period


@Anonymous 

That's a question only you can answer. What have Sky said when you've reported this? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Discount

I've spoke to 3 people now from sky and they all say oh yes I've sorted now but never is. Spent hours on phone trying to sort out these sims

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Discount

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

Have you checked future bills on those sims to see if the discount has been applied from that date? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Discount

Yes and those don't show the discount either, it's so frustrating 

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