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Discussion topic: iphone 6 - wont let me change my number in the settings app.

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This message was authored by NixxB This message was authored by: NixxB

iphone 6 - wont let me change my number in the settings app.

I recently changed to SKY mobile - got all the transfer emails through (did have atemp number which transferred to my phone when the SIM was installed) but still cant change my number in the seetings app on my Iphone to the ported number (it is very old like me).  Tried it several time tunring the phone off and on, taking out the sim etc.  SKY seems to have technical difficulties so Im at a loss.  Apple says I will loose the duplicity in four days.

 

Any ideas apart from updating my phone?


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NixxB
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This message was authored by NixxB This message was authored by: NixxB Answer

Re: iphone 6 - wont let me change my number in the settings app.

Apparentlty you can do a hard change in the network settings to clear the fault. Not going to lie, a lively man im the apple store did magic fir me and solved the problem. 

my apple 6 phone lives to fight another decade .  😊

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: iphone 6 - wont let me change my number in the settings app.

Posted by a Superuser, not a Sky employee. Find out more

@NixxB wrote:

 

SKY seems to have technical difficulties so Im at a loss. 

 

Sky contact centres are currently affected by the global Crowdstrike IT issues.

 

Any ideas apart from updating my phone?

 

I would observe that the iPhone 6 is a couple of months away from its tenth birthday.

 


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
NixxB
Topic Author
This message was authored by NixxB This message was authored by: NixxB Answer

Re: iphone 6 - wont let me change my number in the settings app.

Apparentlty you can do a hard change in the network settings to clear the fault. Not going to lie, a lively man im the apple store did magic fir me and solved the problem. 

my apple 6 phone lives to fight another decade .  😊

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