Changed phones this morning, now all my incoming calls are showing up as unknown number

[Busman14]

Changed phone this morning, same brand just newer version than my previous phone. Now all my incoming calls are showing up as unknown number. 

[caesarome]

Have you cehcked that your new phone is showing your number and that your contacts are appearing in your contacts/phone book.

[Busman14]

Hi

Yes my number is showing, my contacts list is in my new, but also landline numbers are showing as unknown. 

[Zippy909]

Hello... I'm having same issue... Did you get yours resolved

[Zippy909]

Hello... Did this get sorted? I have the same issue with my Honor 200... Swapped phone couple of weeks back and still getting unknown number for all incoming calls.

Tried

Show Number as - Show and Network Default

Cleanded SIM and popped in SIM 2 socket

Reset network connections

Had a replacements sim.

And i still have the same issue 😞

[Busman14]

Hi, no I've tried all the same things you mentioned and still the same, raised it with Honor Tech support and have got nowhere. 

[cj62]

Hi did you get your issue solved having the same problem with my Honor 200

[Busman14]

No, unfortunately not, think it's a handset issue, Honor Tech support useless 

[Dawn126]

Iam also having this same issue. Spoke to sky and they said they would look in to it but never got back to me. Incoming numbers show correctly if network is moved down to 3g or 2g but not if you select the higher options. Not sure if that means its netork or phone issue

[Busman14]

That's interesting, never noticed that before, incoming number has shown up on a few random occasions 

[cj62]

Yeah Honor useless sent phone back including replacement they sent. Sky support not much better. Only got incoming caller ID when I changed the APN to "sky. Ie" settings, as soon as I received the call the APN setting was automatically deleted and it would not allow me to save that setting again🤔

[GP121]

I  had this issue and have finally sorted it I think. I went through all the settings etc. Countless forums videos and was in the process of contacting Sky to see if it was a network issue. I knew that HONOR 200 is a dual sim phone and finally realised that the sim holder is dual sided. Inserted sim on other side and bingo my caller I'd comes up every time. I have changed contacts  in settings previously but never knew about the dual sided holder. Try it, it worked for me. I was on the point of returning the phone to Argos.

[Busman14]

Hi

This is good to know, but I think Honor must've some kind of patch update, as it started working last weekend and has been working fine since 😊👍

[Dawn126]

Nice one. Glad you got this issue sorted. We tried all the above and what you suggest but had no joy. Now we have another problem this time with Honor support. Sent phone back and they managed to replicate the fault. Great you might think. Sadly notbing with Honor is that simple. They now say there is a tiny chip ojt the corner of the sim card holder which makes the whole phones warranty void. Now want 250 pound for new main board.

Safe to say we are still in discussions. 

[Busman14]

**bleep**, that's not good, robbing bar stewards 👎😢😡. 

I must admit I am slightly disappointed with this whole issue, as between myself and my wife, we have had probably 10 Honor phones between us with no issues up until now 🤔