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Discussion topic: Change my address

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This message was authored by JayeGerrard This message was authored by: JayeGerrard

Change my address

I ordered a ipad off sky mobile and im worried they wont find my address i need to update it worh two words bit its saying i need to call someome 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Change my address

Posted by a Superuser, not a Sky employee. Find out more

@JayeGerrard  If it's saying to call then that's what you need to do ( you need to call to change the address regardless as it can't be done online)

 

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Change my address

Posted by a Superuser, not a Sky employee. Find out more

@JayeGerrard  If it's saying to call then that's what you need to do ( you need to call to change the address regardless as it can't be done online)

 

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
JayeGerrard
Topic Author
This message was authored by JayeGerrard This message was authored by: JayeGerrard

Re: Change my address

I called and I got sent a text link because there isn't a change address option when I called up so it gave me text instructions that got me to here 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Change my address

Posted by a Superuser, not a Sky employee. Find out more

@JayeGerrard  As already advised you need to call to change the address 

 

so call back and when it asks about sending you the link say no and don't hang up 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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