15 Jul 2024 10:06 AM
I ordered a ipad off sky mobile and im worried they wont find my address i need to update it worh two words bit its saying i need to call someome
15 Jul 2024 10:08 AM - last edited: 15 Jul 2024 10:10 AM
Posted by a Superuser, not a Sky employee. Find out more@JayeGerrard If it's saying to call then that's what you need to do ( you need to call to change the address regardless as it can't be done online)
Your not talking directly with Sky this is a customer helps customer forum only with no account access
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
or if you have sky mobile/talk call 150
15 Jul 2024 10:08 AM - last edited: 15 Jul 2024 10:10 AM
Posted by a Superuser, not a Sky employee. Find out more@JayeGerrard If it's saying to call then that's what you need to do ( you need to call to change the address regardless as it can't be done online)
Your not talking directly with Sky this is a customer helps customer forum only with no account access
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
or if you have sky mobile/talk call 150
15 Jul 2024 05:45 PM
I called and I got sent a text link because there isn't a change address option when I called up so it gave me text instructions that got me to here
15 Jul 2024 05:48 PM
Posted by a Superuser, not a Sky employee. Find out more@JayeGerrard As already advised you need to call to change the address
so call back and when it asks about sending you the link say no and don't hang up
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