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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: dylanbeaz007

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

 i just looked at tescos website for iphone 17 pro max and it says delivery by the 13th november so im just going to wait. Im away for a week at the end of october so going to be annoyed if sky decide to send them out around then. Waiting a month for a phone is ridiculous i will be expecting some compensation.

 

As well as i saw someone said that sky told them that everyone should have their phone by the 18th, no sign of that happening at all. And i think its awful sky havent even been keeping us up with whats happening, we have to chase them up on it.. Its ridiculous. 

 

Also they are blaming apple for the stock however every other company is giving everyone a date as well as shipping phones out to this day. Its beyond a joke.

This message was authored by: Big_mac

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile


@GymRat1 wrote:

How did you ordered from Tesco I can't even find iphone 17 on their website.


Tesco mobile bud

This message was authored by: Alice251

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Your right they had indeed... I was just wondering if anyone had a rough guide time as all sky says is its on back order 

This message was authored by: FlyestMonkey40

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Do Tesco allow you to pay monthly without a SIM? That's the only reason I use Sky lol
If they do I'll just grab one from there

----------------------------------------------------------------------------------------------------------------------------------------------
Pre-Ordered iPhone 17 Pro Max - 256GB - Deep Blue, 20th Sep
Still in the "Coming Soon" Phase
This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

So here is the latest update from the Executive Office for those waiting for 17 PM iPhones.

Sky changed their fulfillment system just prior to the launch of iPhone 17.

They have discovered a glitch in this new system which basically means that early orders (within the first week) were put to the back of the fulfillment queue, while later orders were put to the front of the queue and dispatched if stock levels allowed.

They are still quoting a further 4 week wait time until they receive stock from Apple.

Sorry to be the bearer of bad news to those still waiting.

This message was authored by: da1eb7150

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@BillyOliver  That can't be true as I ordered mine at 8pm on pre order day and received it exactly when sky said I would 

This message was authored by: Lyndon4

Re: BACK ORDERS

Still waiting 5 weeks [removed]

 

Moderator Actions: Removed inappropriate laguage

This message was authored by: Desdfo0ls

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Still waiting since 12th September at 1:10, 0 updates still just shows coming soon. Absolute joke.

This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@da1eb7150 I'm only telling people what I was told today by a member of the Head of Customer Services team told me.

Given that I have told her repeatedly that I would be sharing the details of my calls with others in the same boat as me on this forum, I highly doubt a senior executive at Sky UK via her staff would tell me that if there was no truth in it.

This message was authored by: Ethanshdbjdn

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Anyone have any updates when the iPhone 17 pro max is getting delivered been waiting almost a month now 

This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Ethanshdbjdn 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@EthanshdbjdnRead my post above.

This message was authored by: Keiran_chippy

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Just be patient with it because pushing and trying to rush the order gets you no where 

This message was authored by: Ethanshdbjdn

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

You have to be kidding mate please 

This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Ethanshdbjdn I'm not mate.

 I complained to the Head of Customer Service UK and that's what a member of her team told me today on a follow up call.

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