About my apple 17 pro max delivery

[caesarome]

@Thennavan 

You are only talking to other customers here so the latest on your order should be found here:

https://www.sky.com/ordertracking

[Daniel0210]

@Thennavan 

You posted exactly the same on Thursday (post 4465 of this thread) and were advised then. Not sure why you've asked it again. 

[Thennavan]

Okay, i didn't see it..

[owls1867-]

Hi. I ordered a black iPhone 17 on the 02/01 and it said it would be delivered within a week. The tracking information still says coming soon and no updated delivery date. Is any one else experiencing this problem? I hope it comes within the week as promised as my old contract is running out.

They sent my accessories (watch and AirPods) the next working day but I can't use these until I get my new phone! Help!

[Daniel0210]

@owls1867- 
As we’re customers here we have no insight into stock levels or delivery timescales.

If you have ordered an iPhone 17 there may still be delays. This happens every year after a new iPhone is launched.

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

[caesarome]

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@owls1867- wrote:

Hi. I ordered a black iPhone 17 on the 02/01 and it said it would be delivered within a week.

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Coming soon suggests it is not to far away so if you ordered it last Friday then it could be with you within this Friday so within the week you just need to be patient and keep an eye on your account for updates.

[Ciarantully10]

Is my fone orderd 

[Daniel0210]

@Ciarantully10 
As we’re customers here we have no insight into stock levels or delivery timescales.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

[caesarome]

@Ciarantully10 

We are just customers here so what shows here:

https://www.sky.com/ordertracking

[Stacie7]

I decided to switch to sky in November and placed an order for a new iPhone 17 in blue mist on contract on the 15th. 
I still have not received it. Any time I phone sky I am panned off and told they cannot cancel the order so I can go elsewhere. They cannot give me my money back that I paid upfront. Their answer is to refuse to accept the delivery once it comes....... but nobody can tell me when it will come!!!! 

Surely delays aren't still happening???? And why can NOBODY in sky cancel my order?!?!?! 
Have lodged a formal complaint however guidance states I need to allow 8 weeks for a reply before going further 

If anyone has any further advice on what to do please share, 

[caesarome]

@Stacie7 

Why did they say they could not cancel the order and what shows here regarding it:

https://www.sky.com/ordertracking

[Ciarantully10]

Wen will the fone arrive 

[Daniel0210]

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@Ciarantully10 wrote:

Wen will the fone arrive 

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@Ciarantully10 

We replied to you on 30th December and yesterday. You don't seem to be reading the replies.